Returns & Refunds policy

Refund Policy for Programming Errors:

At ZoozFX, we strive to deliver high-quality products and services. However, in the rare event that you encounter programming errors or defects in our online products, we offer a straightforward refund policy to address your concerns.

Refund Eligibility:

1. Programming errors: If you discover a genuine programming error or defect in our online product that significantly impairs its functionality or usability.

2. Verification: We may require verification of the programming error through screenshots, error messages, or other means to process your refund request.

Refund Process:

1. Notification: Please notify us of any programming errors or defects encountered within 15 days of the purchase date.

2. Contact Us: Reach out to our customer support team via and provide details of the issue you're experiencing.

3. Assessment: Our technical team will assess the reported error to determine its validity and impact on the product's performance.

4. Refund or Resolution: Depending on the severity of the programming error, we will either issue a refund for the purchase price or provide a resolution to rectify the issue promptly.

Refund Terms:

1. Refunds will be processed using the original method of payment.

2. Refund requests must be made within the specified timeframe outlined in our policy.

3. Refunds are subject to verification and approval by our team.

4. We reserve the right to deny refund requests if the reported programming error is deemed to be minor or if it does not significantly affect the product's functionality.

We are committed to resolving any programming errors or defects promptly to ensure your satisfaction with our online products. If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us. Thank you for choosing ZoozFX.